Stop Losing Local Leads

Services & Pricing

Which Situation Sounds Like You?

"I Built My Own Website"

Portfolio Setup | $500

You set up your own site on Squarespace, Wix, or WordPress. It looks decent, but you know customers are slipping through the cracks somehow.

What I'll do:

Perfect for: DIY business owners who want to keep control but need expert guidance on what actually converts.

"I Hired Someone But..."

Lead Rescue | $750

You paid for a website, but you're not sure what you actually got or if it's working. Maybe your web person disappeared, or you can't get them to make changes, or you just don't know if it's doing its job.

What I'll do:

Perfect for: Business owners who feel stuck with what they have and need someone to untangle the mess.

"It's Working, But I Want More"

Growth Optimization | $149/month

Your website generates leads, but you know you're leaving money on the table. You want someone monitoring performance and making ongoing improvements.

What you get:

Perfect for: Established businesses ready to systematically improve their customer acquisition.

"Just Tell Me What's Wrong"

Lead Audit | $150

You suspect you have problems but want to understand what they are before committing to fixes.

What you get:

Perfect for: Business owners who want to understand their problems before investing in solutions.

"I Need Help Capturing Online Visitors"

AI Chat Assistant | $299 setup + $99/month

Potential customers visit your website but leave without contacting you. You need a way to engage them instantly, even when you're busy on a job.
What you get:

Perfect for: Businesses that get website traffic but struggle to convert visitors into customers.

Coming 2026: Full phone integration to handle calls the same way we handle your website visitors.

About James

The Short Version

I help local service businesses stop losing customers they've already earned. No complicated tech overhauls, no expensive redesigns — just practical fixes that ensure interested people can actually reach you and hire you.I'm based in the Minneapolis area and work exclusively with local businesses in the metro. This isn't a side hustle or a marketing experiment. It's what I do, and I'm good at it.

How I Got Here

My background spans multiple worlds that don't usually intersect: financial / insurance / medical benefit services compliance and small business operations. I spent years working for major Minnesota financial institutions and medical services / health care companies working in customer remediation and compliance — basically, I fixed problems that cost each company real money and real customers. That experience taught me to spot systemic issues, trace them back to root causes, and implement solutions that actually stick.But I've also been on the other side. I'm a veteran local business owner myself, so I know what it feels like when the phone should be ringing and isn't. I understand the frustration of investing in a website that looks good but doesn't work, or paying for marketing that brings traffic but no customers.The combination of those two perspectives — systematic problem-solving and ground-level business experience — is what I bring to every project

What Makes This Different

Most "digital consultants" learned their trade from YouTube videos and blog posts. They can tell you about best practices and industry standards, but they've never had to make payroll or wonder why a competitor with a worse website is getting more calls.I have. And I've also spent years analyzing customer experience failures at scale, identifying exactly where people drop off and why. That's not theory — it's pattern recognition from thousands of real cases.

My Approach

I don't do cookie-cutter solutions or month-long discovery phases. I audit your customer journey like I'm trying to hire you myself. I document where I get stuck, where I give up, and where I find myself looking at your competitors instead.Then I show you exactly what I found and walk through the fixes in order of impact. Some things you can handle yourself. Others require your web person or a simple service change. The expensive stuff? We talk about whether it's actually worth it based on your business, not mine.

Why Local Businesses

I work exclusively with local service businesses because that's where the problem is most fixable and the impact is most immediate. You're not competing with Amazon. You're competing with the other HVAC guy across town who figured out how to make his contact form work on mobile.These aren't marketing problems. They're operational problems. And operational problems have operational solutions.

Beyond the Day Job

When I'm not helping local businesses more effectively convert sales leads, I'm a dad to two college-age kids. I enjoy golf, photography, and fishing — both open-water and ice fishing.I am a graduate on the University of Minnesota (B.A. in English) and follow the Minnesota sports teams religiously. I mention this because local business is personal business.You're not hiring a faceless agency or a consultant you'll never meet. You're hiring me, and these are the kinds of conversations we'll probably have between talking about your contact forms.

Let's Talk

If you're losing customers somewhere between "they found you online" and "they hired you," let's figure out where and fix it. Most problems have simpler solutions than you think.

How It Works

Three Steps. No Surprises.

Step 1: I Audit Your Customer Journey

I spend 20-30 minutes using your website exactly like a potential customer would. I try to contact you, book a service, find your hours, get pricing — whatever someone hiring you would actually do. I document every place I get stuck, confused, or frustrated.This isn't a generic checklist. I'm literally trying to hire you and taking notes on what stops me.

Privacy Statement:
This audit uses only publicly available information from your website and online business listings — the same information any potential customer would see when researching your services. No private data, accounts, or systems are accessed. All website audit activities are standard business research practices and comply with terms of service.

Step 2: We Talk Through What I Found

Within 24-48 hours, I call you to walk through my findings. No 47-slide presentation — just a straightforward conversation about the 2-3 things that are costing you customers right now, and the 1-2 things you're doing better than your competitors.This call usually takes 15-20 minutes. You'll know exactly where you stand and what needs fixing before we talk about working together.

Step 3: We Fix What Matters Most

Based on what you heard in step 2, you decide if you want help implementing the fixes. Some are simple changes you can handle yourself. Others might require working with your web person or updating a business process.We tackle them in order of impact — biggest customer leaks first. No six-month projects or feature creep. Just practical improvements that start working immediately.

Timeline

Most audits are completed within 2 business days. Implementation depends on what we find, but typical fixes take 1-3 weeks to complete.What You Get: Clear understanding of where you're losing customers, prioritized action plan, and direct access to me throughout the process.No Surprises: Everything is discussed and agreed to before any work begins. No scope creep, no surprise invoices, no "while we're at it" add-ons.

Ready to Stop Losing Leads?

Let's talk about your specific situation. I'll get back to you within 24 hours to discuss next steps.

© 2026 [email protected] | Stop Losing Local Leads | Minneapolis, MN